Shipping & Returns
Method of Shipment
All orders within Dar es salaam are delivered on the Next day. This however does not apply to Luna Luxury items or orders delivered outside Dar es salaam. For all deliveries, you will receive an email or text notification when your parcel has been dispatched and is out for delivery.
The majority of international orders are sent via DHL, UPS or Fedex.
Due the nature of many of our products, the delivery time of your order will vary depending on the item(s) ordered. The average delivery time for domestic orders is 1-3 working days, however certain special orders and bespoke items can take longer.
If you require anything in a hurry, please email firstname.lastname@example.org. We always try to accommodate last minute requests, and will do our very best to help you!
Return & Exchange Policy
We hope that you will be delighted with everything you purchase from Luna Bridal. If for any reason you are not satisfied, you may return the item(s) for exchange within 48 hours of receipt provided it is in its original, unused condition. Please see a list of our non returnable items below.
Please contact our Support Team to assist you with returns.
At this current time, we do not offer a returns for international orders.
Non Returnable Items
Earrings and Lingerie (for hygiene reasons)
Items that are discounted or on sale